Smart Finance

Leveraging CoAI technology, we provide financial institutions with CoAI solutions related to financial services, primarily used in telephone banking scenarios for telephone transactions, marketing, identity recognition, customer notifications, and consultations, upgrading customer service and promoting the comprehensive intelligent transformation of the financial industry. In service training scenarios, it effectively improves the internal processes of financial institutions. According to iResearch, based on the revenue from smart finance scenarios in 2023, we are the third-largest enterprise-level full stack CoAI solution provider in China.

Typical Solutions
Virtual Agent
Providing CoAI solutions to banks addresses significant operational and maintenance costs associated with customer service platforms, as well as the substantial service pressure they face.
Training System
A CoAI powered smart employee training system, the intelligent virtual trainer can interact with trainees to automatically implement the training process and assess performance.
For more information, please contact our business teams
Typical Use Cases
  • Intelligent Virtual Agent Solutions for Banks
  • Intelligent Employment Training Systems
Intelligent Virtual Agent Solutions for Banks
Our intelligent virtual agent solution facilitates smart dialogue interactions with callers or callees, guiding them through various processes. By intelligently recognizing and processing audio input, it generates appropriate responses. The embedded emotion recognition technology accurately monitors and understands the emotions of callers or callees, providing context-aware replies and enhancing the overall experience.